Careers

Assistant Manager

The LK Domain Registry is the sole administrator for web addresses that end in “.lk”. Since its inception in 1990, The Registry has developed its services to improve Internet in the country. The Registry is currently expanding its services to serve the country better and are looking for energetic individuals to fulfill the needs of the organization. An attractive remuneration awaits the right candidate.

DUTIES & RESPONSIBILITIES
  • Lead, Support, and Coordinate Registration Operations.
  • Collaborate with management, staff, customers, resellers and other stakeholders on domain registration.
  • Communicate with and support customers by phone, chat and email in an accurate and professional manner.
  • Submit reports as needed by the management.
  • Facilitate and support development and marketing of our products.
  • Any other duties as may be assigned by management.
REQUIREMENTS
  • A diploma or degree from a recognized institution or equivalent professional qualification.
  • Demonstrated competence, knowledge, skills, and ability in supporting/conducting customer service activities and
  • Three (3) years experience in customer service.
COMPETENCIES
  • Computer literate
  • Ability and willingness to work hard while maintaining standards and accuracy
  • Able to work in a team
  • Able to deal effectively with challenging field operational issues.
  • Able to communicate clearly and listen attentively
  • Fluency in Sinhala & English languages in terms of both speaking and writing. Ability to speak in Tamil would be an added advantage.
  • Able to work with little or no supervision.
  • Able to supervise and lead a team of about 5 subordinates.
  • Self-Motivated and Self Organized.

Please send a cover letter (summarizing your qualifications, experience & competencies) with a current curriculum vitae (CV) and two non-related work referees to This email address is being protected from spambots. You need JavaScript enabled to view it. indicating the position applied for in the subject line.

Customer Support Officer

The LK Domain Registry is the sole administrator for web addresses that end in “.lk”. Since its inception in 1990, The Registry has developed its services to improve Internet in the country. The Registry is currently expanding its services to serve the country better and are looking for energetic individuals to fulfill the needs of the organization. An attractive remuneration awaits the right candidate.

DUTIES & RESPONSIBILITIES
  • Conduct and Support Registration Operations.
  • Collaborate with LK Domain Management, Staff and Stakeholders on domain registrations.
  • Communicate with and support customers by phone, chat and email in an accurate and professional manner.
  • Submit reports as needed by the management.
  • Facilitate & support fast and accurate domain registrations.
  • Any other duties as may be assigned by management.
REQUIREMENTS
  • GCE A Level or equivalent qualifications.
  • Demonstrated competence, knowledge, skills, and ability in customer service activities and
  • Three (3) years relevant experience.
COMPETENCIES
  • Computer literate
  • Ability and willingness to work hard while maintaining standards and accuracy
  • Able to work in a team
  • Able to deal effectively with challenging field operational issues.
  • Able to communicate clearly and listen attentively
  • Fluency in Sinhala & English languages in terms of both speaking and writing. Ability to speak in Tamil would be an added advantage.
  • Able to work with little or no supervision.
  • Self-Motivated and Self Organized.

Please send a cover letter (summarizing your qualifications, experience & competencies) with a current curriculum vitae (CV) and two non-related work referees to This email address is being protected from spambots. You need JavaScript enabled to view it. indicating the position applied for in the subject line.

Contact us

 This email address is being protected from spambots. You need JavaScript enabled to view it.

 +94 (0)11 421-6061

 LK Domain Registry, 106, Bernard's Business Park,
Dutugemunu Street, Dehiwala.